At C&N, we have a mission to take care of our customers to be the only bank they need. As
a Universal Banker, you will enhance customer retention and deepen existing relationships by
providing timely and accurate transactional customer service and educating customers through
effective oral and written communication on products/services while identifying cross-sell, and
referral opportunities to meet customer’s needs. May assist customers with opening of consumer
and business deposit accounts. Must be able to handle multiple tasks in a fast-paced
environment. Travel to assigned branches may be required.
Education: High school degree or general education degree (GED)
Experience: 2-4 years previous related experience in cash handling and/or customer service
setting, preferably in a banking environment.
equivalent combination of education and experience.
1. Customer Service/Relationship
Meet or exceed individual and team goals as set by management.
Greets all customers (phone or lobby) immediately with a warm welcome and identify
the customer’s need.
Initiate and engage in conversations to build customer relationships.
Accurately and efficiently answer deposit/loan account inquiries and other questions
regarding various C&N product and service solutions.
Research, analyze and resolve any customer problems thoroughly and follow up with
customers in a timely manner.
May open consumer and business deposit accounts utilizing a sales process. Not expected
to open a book of business.
Assist customers with enrollment, activation, and troubleshooting of all technology
products via computer, mobile device or tablet.
To apply for this job email your details to email@example.com